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    • Introduction
      • Quick Start (React Native)
      • Quick Start (Website)
      • React Native Configuration
      • Overview
      • npm & React
      • Options Reference
      • WordPress
      • React Native Widget
      • Headless SDK
      • Theming
      • Context
      • Navigation
      • External Navigation
      • Handling Tools
      • Voice Chat
      • Sub-Projects
      • Error Handling
      • CLI
      • Dashboard
      • Onboarding
      • Invitations
      • Billing
      • Usage
      • Settings
      • Sign-in & Account
      • Dashboard Assistant
        • Project
        • Overview
        • Conversations
        • Chat Test
        • Sub-Projects
        • Analysis
        • Unanswered Questions
        • Insights
        • Configuration
        • AI Behavior
        • Members
        • Documents
          • Overview
          • Create with AI
          • Versions
          • Response Channel
        • Action Logs
        • Navigation Rules
        • External Destinations
        • Chat Theme
        • PII Masking
        • Websites
        • Mobile Apps
        • API Keys
        • Project Settings
      • API Key Security

    On This Page

    • Header
    • Quota cards
    • Usage by project
    • Live minute movements
    • Period History
    Question? Give us feedback Edit this page 
    DashboardUsage

    Usage

    /dashboard/usage shows your quota and usage for the current billing cycle, broken down by project.

    Header

    The billing period dates, your project allowance (owned projects used / plan limit), your seat count if your plan has one, and a total conversation count for the cycle (only shown on plans that count conversations).

    Quota cards

    Your overall quota usage, a conversation-count card, and a live-minutes card — each only renders if it applies to your plan.

    Usage by project

    A table of every project you own, highest usage first, with:

    • Used and Share % — spend and its share of your total usage this cycle. Hidden entirely if your subscription hides spend.
    • Conversations — only shown on plans that count conversations.
    • Messages and Last activity.

    Sub-projects appear as indented rows under their parent, without a share percentage or conversation breakdown (those are counted at the account/project level, not per sub-project). A deleted project’s row still appears, labeled “Deleted project,” so its historical usage isn’t lost from the total.

    Hovering the used-amount for a project shows a breakdown by module (chat, tools, etc.).

    Live minute movements

    If your account uses metered voice minutes, a ledger of every change to your balance this cycle — call usage, package purchases, automatic top-ups, admin grants, and period resets/expirations — each with a date, type, and a +/- minute delta.

    Period History

    A table of past periods — toggle between Billing Period and Calendar Month — you can expand to see the same per-project breakdown for that period.

    Last updated on October 1, 2026
    BillingSettings

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