Members
Project membership controls who can see and modify this project. Every member has a role; the role decides which actions they can perform.
Roles
| Role | What they can do |
|---|---|
| Owner | Full access to everything, including deleting the project. This is the account that created the project — it isn’t assigned or transferred through the Members page. |
| Admin | Can manage members and settings — project, document, conversation, analytics, tools, and sub-project management. |
| Viewer | Can view project data only — read conversations, see analytics, inspect tools, but can’t change anything. |
Invitations offer a choice of Admin or Viewer. Once someone has joined, their role can be switched between Admin and Viewer from the members list.
Seats
The Members page shows a seat counter (“Seats used / limit”) against your plan’s member cap, with an upgrade prompt once you’ve reached it. See Billing for plan details.
Invitation Lifecycle
Invitations are sent by email and also surface in the invitee’s Invitations page. Pending invitations can be cancelled or resent; if an invitation’s email failed to send, the page shows a warning so you know to resend it.
When you change a member’s role, the change applies on their next request — no re-login required. When you remove a member, their access revokes immediately.