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    • Introduction
      • Quick Start (React Native)
      • Quick Start (Website)
      • React Native Configuration
      • Overview
      • npm & React
      • Options Reference
      • WordPress
      • React Native Widget
      • Headless SDK
      • Theming
      • Context
      • Navigation
      • External Navigation
      • Handling Tools
      • Voice Chat
      • Sub-Projects
      • Error Handling
      • CLI
      • Dashboard
      • Onboarding
      • Invitations
      • Billing
      • Usage
      • Settings
      • Sign-in & Account
      • Dashboard Assistant
        • Project
        • Overview
        • Conversations
        • Chat Test
        • Sub-Projects
        • Analysis
        • Unanswered Questions
        • Insights
        • Configuration
        • AI Behavior
        • Members
        • Documents
          • Overview
          • Create with AI
          • Versions
          • Response Channel
        • Action Logs
        • Navigation Rules
        • External Destinations
        • Chat Theme
        • PII Masking
        • Websites
        • Mobile Apps
        • API Keys
        • Project Settings
      • API Key Security

    On This Page

    • What’s Shared, What’s Additive, What’s Its Own
    • Conversations
    • Enable, Disable, Delete
    • SDK Side
    Question? Give us feedback Edit this page 
    DashboardInside a ProjectSub-Projects

    Sub-Projects

    Sub-projects let one parent project serve multiple tenants from the same SDK install — same API key, but the SDK passes a subProjectId to route to the right child. The classic case is a single mobile app shared across many physical locations where each location needs its own greeting, documents, and conversation history but the codebase is shared.

    Available on plans that include sub-projects, with a per-plan cap on how many sub-projects a project can have — see Billing.

    What’s Shared, What’s Additive, What’s Its Own

    Most configuration is either fully shared with the parent, or layered on top of the parent’s — very little is fully independent:

    • Tools and navigation rules are always the parent’s — there’s no Tools or Navigation Rules page under a sub-project, and nothing here can override them.
    • Instructions are additive: a sub-project’s own instructions are appended after the parent’s, not a replacement. The parent’s instructions always apply.
    • Greeting Message and Initial Message use override-with-fallback: leave them empty on the sub-project to inherit the parent’s value, or fill them in to override it.
    • Documents are additive: at chat time, the assistant searches the parent’s documents together with the sub-project’s own.
    • Chat Theme is layered: the sub-project’s theme settings are merged on top of the parent’s, field by field — not a full replacement.
    • External Destinations are additive: both the parent’s and the sub-project’s own are available.
    • Members — parent project Owners and Admins can view all its sub-projects; to edit a sub-project, or to give a parent Viewer access, add them on the sub-project’s own Members page.

    Each sub-project has its own Documents, Conversations, Chat Test, Chat Theme, Members, and External Destinations page, plus its own name, description, and a fixed identifier (set at creation, read-only afterward) used as the subProjectId value.

    Conversations

    Each sub-project has its own conversation history. The parent’s Conversations page can scope the list to parent + sub-projects combined, the parent only, or one specific sub-project. There’s no per-sub-project Analysis page or parent-only analysis scope — analysis runs at the parent level.

    Enable, Disable, Delete

    A sub-project can be disabled without deleting it — this takes it offline without losing its configuration.

    Deleting removes the sub-project from the dashboard and takes it offline immediately. For 30 days its identifier stays reserved and it still counts toward your sub-project limit, after which both are freed up.

    SDK Side

    The SDK takes subProjectId as a top-level prop on <Qafka /> — not inside context. See the Sub-Projects guide for the full SDK contract: switching at runtime, identifier conventions, voice limitations, and common patterns.

    Last updated on October 1, 2026
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